Washing Machine Repair & Spare Parts
It’s a sad fact of life but washing machines (even good ones) do sometimes break down. This could be because they’re reaching the end of the natural life or it could just be bad luck. If your machine develops problems the first thing you’ll want to check is whether your it is still under guarantee as this could offset any nasty repair bills.
We are often asked for contact details for manufacturers to organise repairs or spare parts so we’ve assembled a list below to make it easy for you to find the details you need. We’ve tried to find the most relevant webpage in each case as well as the phone numbers. In some cases manufacturers state different phone numbers for owners who have an active extended warranty and, where this is the case, we aim to make this clear.
Some companies such as Daewoo don’t list specific contact details for repairs or spares so, in these cases, we’ve just listed the main customer service details. Where the company itself doesn’t offer dedicated support (most do though) you may want to investigate one of the third party repair companies we’ve listed at the bottom of the page to see if they can help.
If you’re looking for details and can’t find them on the list below please contact us and we’ll hunt down the info and add it for you.
A word of warning about Beko repairs from James, the site editor…
“I recently booked a repair for a Beko dishwasher at a flat I was in the process of selling. Obviously I was delighted when the dishwasher packed up a week before I was due to move out but I guess that’s just life. I called Beko who arranged the repair quickly and efficiently BUT the payment was via a company called Domestic and General and was staggered over 3 months (I think the total was about £120 which I thought was a bit steep but it was an integrated model so a major hassle to replace). I made very clear that I did not want to enter into any kind of extended warranty as I was selling the flat and was assured that the policy would not recur. Of course, 3 months later I received a letter informing me that I should “Relax while my policy renews” at £6.99 a month. I then spent 2 days trying to get through to them on the phone as the number was constantly engaged. This is, in my humble opinion, extremely bad practice and really shouldn’t happen. I would therefore strongly recommend that you resist any attempt by them to spread your payments over 3 months even though this is always tempting. Opt for the one-off payment and be done with it. Other than this (fairly major) criticism, their service was very good and the machine lived to wash another day (until the lady I sold the flat to chucked it out about 3 weeks later when she refurbished the kitchen. Sigh).”
Third Party Repair Companies
In addition to the manufacturers listed above, there are also numerous companies who advertise on Google that they can repair all brands of washing machine and it’s possible these may prove to be cheaper in some cases. Below is a list of the ones we’ve encountered but please note, we’ve not used these companies and can’t vouch for them personally.
A note about call charges for the above numbers
Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. 03 numbers are normally included in landline and mobile plans with inclusive minutes.
08445 Calls cost 5p per minute from a BT landline (please refer to your service provider for call charges).