Picture of a repair man in front of a washing machine
 

Washing Machine Repair & Spare Parts

It’s a sad fact of life but washing machines (even good ones) do sometimes break down. This could be because they’re reaching the end of the natural life or it could just be bad luck. If your machine develops problems the first thing you’ll want to check is whether your it is still under guarantee as this could offset any nasty repair bills.

We are often asked for contact details for manufacturers to organise repairs or spare parts so we’ve assembled a list below to make it easy for you to find the details you need. We’ve tried to find the most relevant webpage in each case as well as the phone numbers. In some cases manufacturers state different phone numbers for owners who have an active extended warranty and, where this is the case, we aim to make this clear.

Some companies such as Daewoo don’t list specific contact details for repairs or spares so, in these cases, we’ve just listed the main customer service details. Where the company itself doesn’t offer dedicated support (most do though) you may want to investigate one of the third party repair companies we’ve listed at the bottom of the page to see if they can help.

If you’re looking for details and can’t find them on the list below please contact us and we’ll hunt down the info and add it for you.

 

AEG

Repairs

Link: Service & Support

Telephone: 08445 610 643 or 03445 610 643

Spare parts

Link: Find and Buy AEG Spare Parts

More info about official AEG spare parts can be found in the video below

Beko

Repairs

Link: Washing Machine Repairs

Telephone: 0330 123 1994

Telephone (if you have an existing extended warranty): 0330 123 1995

Spare parts

Link: Genuine Beko Spares & Accessories

A word of warning about Beko repairs from James, the site editor…

“I recently booked a repair for a Beko dishwasher at a flat I was in the process of selling. Obviously I was delighted when the dishwasher packed up a week before I was due to move out but I guess that’s just life. I called Beko who arranged the repair quickly and efficiently BUT the payment was via a company called Domestic and General and was staggered over 3 months (I think the total was about £120 which I thought was a bit steep but it was an integrated model so a major hassle to replace). I made very clear that I did not want to enter into any kind of extended warranty as I was selling the flat and was assured that the policy would not recur. Of course, 3 months later I received a letter informing me that I should “Relax while my policy renews” at £6.99 a month. I then spent 2 days trying to get through to them on the phone as the number was constantly engaged. This is, in my humble opinion, extremely bad practice and really shouldn’t happen. I would therefore strongly recommend that you resist any attempt by them to spread your payments over 3 months even though this is always tempting. Opt for the one-off payment and be done with it. Other than this (fairly major) criticism, their service was very good and the machine lived to wash another day (until the lady I sold the flat to chucked it out about 3 weeks later when she refurbished the kitchen. Sigh).”

Bosch

Telephone for both repairs and spares:

0344 892 8979 (UK)

01 230 0344 (ROI)

Repairs

Link: Repairs from Bosch engineers

Spare parts

Link: Bosch spare parts and accessories

Candy

Repairs

Telephone: 03448 470 406

Telephone (if your machine is under guarantee or you have an extended warranty): 03446 923 607

Link: Repairs and service

Spare parts

Telephone: 03443 712758

Link: Spares, parts & accessories

Daewoo

Telephone: 03330 144 477

Link: Contact Us

Haier

Repairs

Link: Service & Support

Telephone:

UK / NI: 0333 003 8122
ROI: 01 431 1342

Spare parts

Link: Spare parts and accessories

Hoover

Repairs

Link: Book an appliance repair

Telephone: 03448 470 406

Telephone (if your machine is under guarantee or you have an extended warranty): 03446 923 607

Spare parts

Link: Spares

Telephone: 03444 995599

Hotpoint

Repairs

Link: Book an engineer
Telephone: 03448 224 224

Spare parts

Link: Spare parts & accessories
Telephone: 03448 116 999

Indesit

Repairs

Link: Book an engineer
Telephone: 03448 224 224

Spare parts

Link: Spare parts & accessories
Telephone: 03448 116 999

LG

Repairs

Link: Request a repair
Telephone:

UK 0344 847 5454
IE 01 686 9454

Spare parts

Link: Genuine LG Spares & Accessories

Miele

Repairs

Link: Service and Repairs
Telephone: 0330 160 6600

Spare parts

Link: Spare Parts & Accessories

Telephone: 0330 160 6600

Neff

Repairs & Spares

Link: Customer Help Centre
Telephone:

UK 0344 892 8989

ROI (01) 450 2655

Email: Contact Us

Panasonic

Repairs

Link: Service Centre Locator
Telephone: 0344 844 3899

Spare parts

Link: Panasonic Accessories

Telephone: 0344 844 3899

Samsung

Repairs

Link: Customer Support

Telephone: 0330 726 7864

Email: Email Product Support

Spare parts (these details aren’t easy to find on the web…)

Link: Genuine Samsung Spares & Accessories

Telephone: 0844 573 6996

Siemens

Repairs

Link: Arrange an engineer visit
Telephone: 0344 892 8999

Spare parts

Link: Find spare parts

Telephone: 0344 892 8999

Smeg

Repairs

Link: Find a Smeg Service Engineer
Telephone: 0844 815 0701

Spare parts

Link: Smeg laundry spares
Telephone: 0844 560 6142

Whirlpool

Repairs

Link: Book a Whirlpool Engineer
Telephone: 0344 815 8989

Spare parts

Link: Genuine Spare Parts
Telephone: 0344 815 8989

Zanussi

Repairs

Link: Book a Repair
Telephone: 03445 610 645

Spare parts

Link: FIND AND BUY ZANUSSI WASHING MACHINE PARTS

Telephone: 01325 302464

More info about buying genuine Zanussi spares can be found in the video below

 

Third Party Repair Companies

In addition to the manufacturers listed above, there are also numerous companies who advertise on Google that they can repair all brands of washing machine and it’s possible these may prove to be cheaper in some cases. Below is a list of the ones we’ve encountered but please note, we’ve not used these companies and can’t vouch for them personally.

Domex

Repaircare

A note about call charges for the above numbers

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number. 03 numbers are normally included in landline and mobile plans with inclusive minutes.

08445 Calls cost 5p per minute from a BT landline (please refer to your service provider for call charges).